VIPA Cancellation Policy
At VIPA, we are committed to providing structured, high-quality training while maintaining fairness in scheduling. Below is our cancellation and rescheduling policy for group sessions, drop-ins, and private sessions.
📌 Group Sessions
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All subscriptions are billed monthly from the beginning to the end of the month.
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Players are responsible for attending all scheduled sessions within the month.
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Players may reschedule group sessions for free if:
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They notified us at least one day in advance.
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There is an available free slot in another session within the same month (not guaranteed).
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Any missed sessions do not carry over to the following month.
📌 Drop-In Sessions
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VIPA allows players to attend group sessions without a monthly subscription, paying per session instead.
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Missed drop-in sessions will not be rescheduled or replaced.
📌 Private Sessions
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Players may reschedule private sessions at least one day in advance, provided that:
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The coach accepts the reschedule request.
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The player and coach agree on a new date that fits both schedules.
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By enrolling in any program at VIPA, players acknowledge and agree to these terms. These policies ensure a fair and efficient scheduling system for all members.
📩 For any inquiries, please contact us at +201015215172.